Kindle

My husband got the Kindle for Christmas this year. So far, one of his favorite features is the built-in Dictionary. I have to say that the screen is pretty impressive and the technology is outstanding. You really can read it outside in the sun and the words are easy to look at, just like the pages of a hard copy book.  After playing with the Kindle for a little bit, my husband passed the it around for everyone to look at. The next day he discovered that someone had inadvertently purchased an e-book and charged it to his account. I suggested that he call Amazon and explain that since it was a new Christmas present, other people were fiddling with it and someone accidentally bought an e-book without realizing it, and see if the charge could be reversed. Sure enough, after he spoke to a representative, the charge was reversed and within half an hour, the e-book was removed from the Kindle.

Now, that's what I call good customer service!

Kindle Wireless Reading Device (6" Display, Global Wireless, Latest Generation)