Another Reason Why Le Crueset and Sur La Table are the BEST!

This weekend we had a horrible mishap with our Le Crueset enamel stoneware rectangular baking dish. As our salmon was baking away at 450 degrees F, the Le Crueset dish cracked into two pieces! It was the strangest thing ever! The manufacturer's instructions indicate that the dish may be used in the freezer, microwave, oven and broiler, so this was not a temperature issue. Le Crueset enamel stoneware dishes are supposed to withstand temperatures up to 500 degrees F, plus it's not supposed to shatter, even if it's under the broiler. Our salmon was dripping on the bottom of the oven causing it to smoke up. We tried to lift the baking dish out of the oven, but we couldn't because the baking dish had split in two! Luckily, we salvaged the salmon by lifting it out of the oven with some spatulas.

Today, I went to Sur La Table and explained what happened to our Le Crueset baking dish and since it was a gift, I did not have a receipt for it (specifically, a Le Crueset 9" x 12" enamel stoneware baking dish). The lady working there was so nice and went to get me a new baking dish right away. She asked me if I used it under the broiler and I said no. I told her that the instructions indicate that this dish may be used under the broiler, though, so even if I did use the broiler, this should not have happened.

I'm so glad Le Crueset honors its warranty without hassling the customer for a receipt at Sur La Table. This is yet another reason why I love Sur La Table and Le Crueset!

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